Freight PersonnelStoke-on-Trent
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Contract type: permanent

Title: Pallet Network Operator - Noon Shift
Job Type: Permanent
Location: Stoke on Trent
Salary: Excellent financial Rewards depending on experience and qualifications
Hours of Work: Monday - Friday, 11.00am - 9.00pm with a 1hr lunch

Company Overview:

Our client are a well established leading contender in the logistics and Transport industry. They are an award winning haulage operator offering customers cutting edge solutions to facilitate the efficient distribution of palletised freight across the UK and Europe. There portfolio of services includes :

* Groupage and Full Load Logistics
* Pallet Network Freight Distribution
* Warehousing and Storage Facilities

A large part of their success can be attributed to their highly trained, and skilful employees. Delivering a quality service requires initiative, self-discipline, and most importantly, a great personality. There aim is to recruit the best talent possible at all times so their rates of pay are the best in class.


They are currently seeking a skilled Pallet Network Operator to work within their network department on an early evening shift. This role will suit someone who has previous experience of working within a pallet network business, can deal with a large volume of calls and messages and understands the importance of collaborative working. Their pallet network is the network of choice due to our joint membership status and excellent IT infrastructure. Daily you will be dealing with our local delivery drivers, other depots and customers.

This role will only suit someone who has excellent local geographical knowledge and understands vehicle routing and vehicle earnings. The successful applicant will enjoy a great starting salary and a progressive career with excellent financial rewards throughout.

* Route planning and scheduling each night of the following days deliveries
* Plan vehicles routes efficiently with vehicle sizes and weights in mind
* Plan local collections daily
* Keeping up to date with transport issues and dealing with changes to the days schedules
* Managing fleet of rigids and artics in and around Staffordshire/Cheshire, using our in house software, email and telephone
* Ensure the company fleet is consistently generating profit through cost effective planning
* Communicate fleet availability and issues to the whole team
* Liaising with hauliers, drivers and colleagues to ensure on time deliveries
* Notification of any delays to the customer or depots
* Resolve customer/depot/driver queries/delivery issues
* To take responsibility and ownership of the fleet operations ensuring that all activities are carried out in a safe and legal manner. Monitor operations to ensure that all drivers comply with administrative policies and procedures, safety rules, and regulations including updating the load plan where required
* Provide a positive and encouraging atmosphere at all times to ensure all staff work to the best of their abilities
* Pre-brief and de-brief drivers on their daily runs throughout the day
* Record collection/delivery status and discrepancies in systems and escalate where appropriate
* Troubleshooting critical transport related issues as they arise in a live environment

Previous Experience with:
* Previous experience of working in a family business run transport operation
* Previous experience of planning routes for a pallet network
* Previous experience with a TMS based planning tools
* Supervisory experience - Essential
* Full understanding of current commercial vehicle legislation
* Have worked in Logistics & planning previously, or a minimum of 2 years in a similar role

Skills Required:
* Have ability to think laterally and be a creative problem solver
* Be accurate in paperwork and follow procedures and process methodically in a proactive and busy office
* Computer literate with strong knowledge of MS Office
* An excellent team player, able to work on own initiative and make decisions
* An effective communicator
* A positive attitude towards customer service and continuous improvement
* Able to work under pressure whilst maintaining a professional attitude
* A flexible approach to work, willing to carry out varied tasks reliably and accurately
* Ability to question, challenge and improve upon existing processes
* Strong Interpersonal and people management skills
* Resilience with an ability to keep calm under pressure and continue to follow the correct processes even under challenging circumstances
* Experience within a multi drop, general haulage or pallet network environment
* Have the ability to keep up with a changing load plan and make quick decisions as and when changes are required - Essential
* Excellent decision making skills, a high level of initiative and able to prioritise and problem solve
* A good ability to learn new IT Platforms and operate across various software

If you feel as though you have the drive and ambition to succeed, and would like to join an award winning team whilst working within a fast growing transport business please apply today by sending your CV and cover letter or apply via our website
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