Lowell Group - Standalone AaccountLeeds
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Lowell Group - Standalone Aaccount recruits for the position of Operations L&D Consultant. Have you applied for that offer? Write us what you think about the interview. Your information may be of significant guidance for those considering working for that company.

   
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The company added a new job offer for Legal Administrator - Lowell Solicitors. Can someone share their experience from working in this company?

   
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At Lowell Group - Standalone Aaccount they are searching for someone for the position of Customer Service Advisor - Legal. You were interested by this offer and you submitted your application? Share your experiences from the recruitment process with other users.

   
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Enforcement AdministratorJob offer

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Customer Service Advisor - Legal

Location: Leeds



Salary: Starting Salary of £18,916, rising to £20,755 after 6 months, + discretionary bonus. Future earning potential of £27,817 + OTE 20% Annual Bonus + contributory pension.

Do you have outstanding CUSTOMER SERVICE skills and experience?

Are you a great communicator who understands the importance of delivering an excellent standard of customer service within the Legal Sector?

Would you just LOVE the OPPORTUNITY to be part of an amazing team in a TOP performing, AWARD-WINNING organisation in LEEDS? If you answered YES to the above, read on and get EXCITED!!!.......



At Lowell, we recognise that our biggest asset is our people, and we are looking for a diligent, talented, Legal Recoveries Associate to join our team.

What will you be doing?

As a Legal Recoveries Associate you will be on the front lines, taking inbound and outbound calls, and talking to our clients about their accounts that have fallen into arrears. This means you will be empathetic, taking the time to understand each client's unique situation.

You'll work with, and really support, our clients with putting affordable repayments into place in conjunction with litigation processes, help with any queries, and also conduct regular reviews to ensure payments are still suitable.

Following legislation and policies will be a huge part of your role, so you'll need to make sure you develop clear understanding of litigation procedure, SRA Solicitors Regulation Authority, and other codes of practice including in-house policies.



Conduct Risk:
Actively contribute to our culture of 'doing the right thing' Remain compliant within the SRA regulations and industry best practice. Demonstrate that the client is at the heart of the business through their behaviours and mind-set
What will you need to bring?
Ability to emphasise with clients Time management and organisational skills Excellent interpersonal and communication skills Proven ability to work on own initiative without supervision High personal and work standards - attention to detail and accuracy of records Intermediate computer literacy Ability to ensure that data is processed correctly and kept confidential at all times Ability to work under pressure and in a demanding environment
Previous Experience:
Experience of using computer systems on a day to day basis. Experience of working in a litigation environment is desirable Litigation Collections environment, or customer focused environment or equivalent - Desirable
You'll also need:
GCSE Maths and English, or equivalent
How we reward you:
Competitive salary with annual bonus Contributory pension 3% flexible benefits - including Cycle to Work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week's worth of holiday (subject to start date) Excellent coaching and training Free shuttle bus from Leeds City Centre Subsidised on-site restaurant Free on-site gym


Lowell Solicitors (LSL) is an SRA regulated law firm, based in Leeds, and one of the largest providers of specialist debt Litigation services in the UK. Our vision is to offer the most integral, efficient and cost effective litigation service in the industry, allowing us to maximise the liquidation of unpaid debts whilst providing a safe pair of hands for customers and clients alike. We are a proud member of the Lowell Group of companies, one of the largest Credit Management organisations in Europe, whose ethical and principled approach to the treatment of customers also makes us one of the most trusted and respected.

Have we sparked your interest? Get in touch - we'd love to hear from you!
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Strategic People PartnerJob offer

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Do you have any questions about this job offer? Ask current employees.

   

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