Marks & SpencerLeeds
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We found a job offer - Customer Assistant with earnings of £8.75 - £9.90 an hour. Has anyone heard about it?

   
Customer AssistantJob offer
£8.75 - £9.90 an hour

Working as a Bakery Customer Assistant at M&S

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

A huge amount of passion, energy and joy goes into making our Bakeries, Cafés and Delis special places to work and shop. Join this part of M&S and you’ll be at the centre of it all.

About the Bakery Customer Assistant role

With a selection of breads, pastries, cookies and cakes as delicious as ours, it's no wonder M&S bakeries are always a popular part of our stores.

We've brought the theatre of the bake to the centre stage in our bakeries. As they say, the proof of the pudding is in the eating. Today, we have over 450 bakeries, so joining one of our small bakery teams is a great way to keep standards high, and customers coming back for more.

Preparing and presenting so many delectable delights is a tempting treat of the job. It’s your chance to bring your love of baking to one of the high street’s best-loved names, enticing customers with irresistible aromas and spectacular displays.

In return, we'll make sure joining us is a really rewarding experience.

First of all, you'll experience the thrill that comes with serving people products they genuinely love, as you build on your own knowledge of M&S bakery products.

Just as importantly, we’ll ensure you've the positive, enthusiastic support to stay at your best all day long.

About you

As an M&S Bakery Assistant you might be working as part of a small team – but you’ll be just as happy to work alone. Above all, you’ll need a deep passion for working in a bakery environment. Alongside that, you’ll need to have a good awareness and knowledge of baking coupled with great customer service and team working skills. Some experience working with breads, pastries and other bakery products is essential.

About the application process

Before anything else, you’ll need to complete an online assessment. This will involve a bakery based knowledge test as well as a customer service based situational judgement questionnaire.

If you’re successful, you’ll take part in a face-to face assessment made up of a further bakery based knowledge test, interview and role play with a Line Manager.

Read more
   
Customer AssistantJob offer
£8.75 - £9.90 an hour

Working as a Café Customer Assistant at M&S

A huge amount of passion, energy and joy goes into making our Bakeries, Cafés and Delis special places to work and shop. Join this part of M&S and you’ll be at the centre of it all. Our cafés are where our customers come to relax and unwind. They expect only the very best from M&S. So you’ll be on hand to serve up a range of exclusive treats with a smile and genuine pride.


About the Café Customer Assistant role

Our customers are in for a real treat when they make their way to you and we don’t just mean the finest coffee and sandwiches on the high street.

We’ll be looking to you to make their visit to the Café extra special. Whether you are serving a bacon roll, a BLT sandwich or a jacket potato with chili, you'll be serving them in that unmistakable M&S way.

They’re popular places, our cafés, so you’ll be kept on your toes serving at the counter, checking orders and keeping the whole place looking its very best.

Of course, you’ll always have a winning smile for your customers, but in such a busy team it’s just as important to be charming and personable with your colleagues.

About you

Plenty of energy and stamina will be important, as will a sharp eye for detail and a positive, proactive approach to getting things done.

Some previous experience is also necessary - a good track record working in a café, restaurant, bar or fast-food outlet is essential.

About the application process

The first thing you’ll need to do is complete an online assessment. This will involve a café based knowledge test as well as a customer service based situational judgement questionnaire.

If you’re successful, you’ll take part in a face-to-face assessment made up of café knowledge test, interview with a Line Manager and role play.

Read more
   
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