Operations ResourcesCardiff
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Operations Resources searches for an employee for the position of IT Image / Rollout Deployment Software Engineer. Have you applied for that position and happen to know how the interview looks like? Write us what you think about meeting with company representatives. Information from you may help others, who consider applying for a position with that company, make their decision.

   
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1st Line Technical Helpdesk Engineer

Cardiff - £21,000. Shifts

An excellent opportunity had become available for a Technical Helpdesk Engineer to join a new team working for a nationwide retail support company.

We are looking for a technically minded individual with some experience in a customer service role, ideally telephone based, to be trained to support IT, Peripheral and EPOS systems.

Providing initial contact to customers, offering remote support and resolution or booking site visits to rectify issue.

Previously successful candidates have had an IT qualification and worked in a call centre or telephone based customer service / sales role.

We have to support the customers over their opening hours, so the shift pattern covers 7 days per week, from 08:00 - 23:00 daily on a 37.5 hour per week pattern.

Salary:  £21,000.00 +benefits.

Location: Pentwyn, Cardiff (off of junc 30 of the M4).

Please send a copy of your CV (in word) for review.

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