The Training RoomPoole
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PP

Already after your interview for Business Development Manager at The Training Room? Share your feelings connected with meeting the recruiter. Your opinion may help other users.

   
JEU

Currently the The Training Room company searches for someone for the position of Sales Consultant. Anyone submitting their CV?

   
FE

At The Training Room they are searching for someone for the position of Loan Application Adviser. Were you one of the candidates invited for the interview? Write us how did the meeting with company representative looked like! Your information may be of valuable guidance for those considering working for that company.

   
admin

We wait for new reports on The Training Room Did anything change there, regarding the employment we still have new info from you!

   
Sales ConsultantJob offer

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Client Relationship ManagerJob offer

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Quality Assurance OfficerJob offer
Benefits of working with us:

Informal office environment, wear what you want to work Office pool table, table football, darts board Office fridge with free of charge soft drinks all the time! Alcoholic drinks free of charge on good performing days. Team dress up days in the office with free food Christmas Parties Employee Engagement Team with monthly prizes for colleagues You can take our courses free of charge! 25 days holiday + Bank holidays (goes up to 27 days + bank on length of service) Team bonuses and nights out Subsidised gym memberships Onsite parking

Main purpose of the role:

To deliver consistent quality assurance feedback to the wider business on all customer facing conversations. A key role within a FCA regulated environment, providing support and guidance in improving the customer journey. Opportunity will be given to develop into training staff and a wider compliance remit.

Main tasks:

Working as part of a small team and working closely with all operational areas of the business, the Quality Assurance Officer will be involved in:

Listening extensively to customer facing calls. Preparing reports via the salesforce CRM platform. Providing insight support to the sales team, credit team and wider business. Continually improving the efficiency of all sales telephone communication by providing insight data from intensive calls listening and scoring. Establishing good working relationships throughout the organisation. Work closely with the Compliance team developing and safeguarding the business’ ongoing compliance responsibilities. Look to influence improvements on quality across the business.
Skills required:

Strong analytical skills Evidenced attention to detail Knowledge of quality control/analysis Ability to establish good working relationships throughout the organisation Ability to communicate effectively Compliance understanding Experience of producing Management Information Excellent IT and systems skills Professional approach Ability to meet deadlines and be a completer/finisher Ability to interpret numbers Good commercial aptitude

 

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.


So what are you waiting for? Join us today!

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Business Development ManagerJob offer

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Sales AdvisorJob offer

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