Ticketmaster UKLondon
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FE

Is it worth to apply for the job of PMO and Project Management Intern? Can someone share their experience from working at Ticketmaster UK?

   
JO

There appeared a new offer for the position of Senior Product Manager - Client Tooling in the portal lately. Can someone share their experience from working in this company?

   
JBE

Ticketmaster UK recruits for the position of Associate Director of Product, Data. Have you participated in it and you know how the interview looks like? Write us what you think about meeting with company representatives. Information from you may help others, who consider applying for a position with that company, make their decision.

   
Senior Project ManagerJob offer

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Sr. UX Designer (Contract)Job offer

 

WHO WE ARE

Ticketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concerts promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment for artists and fans: before. during and after the show.

 

ROLE DESCRIPTION 

Are you a passionate about finding simple and elegant solutions to complex design problems? Do you enjoy working with high performing teams building cutting edge systems? Are you creative, analytical, forward thinking, motivated and committed?

We are looking for a skilled and energetic Senior UX Designer to join the International Product Design team to design our next - generation online customer experience. This is a global product re-imagining our fan interaction throughout the whole event life-cycle; from browse, to discover, to buy to attend, to reflect.

The future of accessing live events starts here. Our systems work at scale; handling tens of thousands of concurrent users, selling thousands of tickets for massive sporting, music, multi-show stadium, touring, festivals and thousands of smaller events globally. Working for the International team, you will be creating enterprise scale solutions used across EMEA in 18 different markets. Working at this scale and keeping up with rapidly changing technology ensure even the most innovative person will be consistently challenged and pushed to ensure we deliver quality solutions in a highly collaborative and diverse organisation.



Job Requirements:

 

WHAT'S IN IT FOR YOU

Be a part of the largest live entertainment company in the world Help mentor members of the UX team on projects and be able to include and be responsible for them throughout the projects life cycle. An array of benefits such as but not limited to Unlimited Holidays, Paid Leave to Work with Charities, Income Protection, Mortgage Advise along with matched pension contribution, life assurance and flexible working,

 

If you are interested in this role, send us a copy of your CV with your portfolio and we will be in touch.



Click Here To Apply
https://livenationuk.mua.hrdepartment.com/pm_module/cgi-bin/click.cgi?job_id=3146&site_id=35
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Client Account Manager - MusicJob offer

 

The Client Account Manager specialises in (but not limited to) Music accounts of our clients and system venues by providing a pro-active, customer and business focused Client Account Management solution across Ticketmaster’s client base, whilst promoting the highest standards of customer service at all times. The overall aim of this role is to achieve the operational, financial and business objectives of the Company.

Ticketmaster UK, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce and artist management. Live Nation Entertainment seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show.

 

WHAT YOU WILL BE DOING

 

To satisfy, retain and develop current or future client relationships by ensuring good levels of communication with venues and promoters whilst providing system support and query resolution To develop and maintain an in-depth understanding of each client’s business needs whilst identifying potential new business opportunities or improved efficiencies through the application of new technologies or operational practices To regularly review and update all client information/deal sheets in conjunction with the Client Services Manager to include contractual information and service charges applied therein To effectively monitor and control available ticket inventory with a view to maximising its retail potential To take ownership of, and responsibility for, each event on-sale to include being present in London or Manchester for the duration of the on-sale period as directed by the Client Services Manager To ensure that all event related information is accurate, up to date & accessible across all sales channels e.g. Call Centre, IVR, ticket centres and Internet prior to on-sale and during the life cycle of each event To take ownership of, and responsibility for, all cancelled/amended events in conjunction with the Head of Client Account Management and Customer Services Manager to include, but not limited to, identification of all affected customers and agreed communication procedures To develop and maintain effective teamwork within the department across genres, and between the various departments and premises of the Company to include, but not limited to, Sales, Client Marketing, Event Programming and Customer Service teams To ensure that all event related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external) To manage, process and respond to all in-bound client related communications (by phone, letter, email or fax) in an efficient and courteous manner whilst adhering to any agreed service level agreements (internal/external) To produce for review, a monthly report of client sales activity as directed by the Client Services Manager. To plan, manage and attend event day box offices (venue based) in conjunction with the Client Operations Manager, and Field IT, as directed by the Client Services Manager. To provide system support and training to all new Client Account Assistants as directed To promote, and offer, the highest level of customer service standards at all times to both internal and external customers To recognise and embrace the operational requirements of the Account Management Team through a flexible approach towards hours of work and location of duties to include participation in a shift system of work as directed by the Client Services Manager. To continuously seek ways in which to improve personal, team and business performance To assist with, and contribute to, the day-to-day administration of the Account Management Team under the guidance of the Head of Client Account Management. To comply with all Company policies as directed by the Human Resources Manager to include, but not limited to, the Company’s Health and Safety Policy To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs To represent the Company, as required, at functions, events, and PR visits whilst ensuring that all business-related topics and agendas are communicated to relevant managers and Directors To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company

Job Requirements:

 

WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)

Ticketmaster systems experience preferable I.T. literate - Windows Office Suite (Word, Excel and Outlook) Proven knowledge of the live music industry.

 

YOU (BEHAVIOURAL REQUIREMENTS AND LINK TO TICKETMASTER PRINCIPLES)

A highly motivated and conscientious individual Excellent communication, inter-personal and customer care skills A pro-active nature to include a flexible approach to hours of work and location of duties Ability to use self-initiative as well as work within a team Excellent time management skills A calm, patient and professional manner Confident telephone manner Confident in dealing with the general public face to face Good organisational skills, with a high level of attention to detail

Click Here To Apply
https://livenationuk.mua.hrdepartment.com/pm_module/cgi-bin/click.cgi?job_id=3116&site_id=35
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Sr. UX Designer (B2C)Job offer

Do you have any questions about this job offer? Ask current employees.

   

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